1. What is Double Deposit Discount PreOrder?
xmiaonline.com will match your deposit on pre-order items, contributing the same amount as your deposit toward the remaining balance.
You can only pre-order a deposit of $1, and we will offer you an extra $1 discount.
(This means that if the full price is $100 and the deposit is $1, then after you pay the $1 deposit, it is equivalent to the $1 deposit being worth $2. Therefore, the balance is $100 – $2 = $98.)
2. Where can I find my PreOrder items?
We will send the product link of xmiaonline.com to your registered email. By clicking the link and entering the password provided by us, you can access the product page and complete the payment. Please note that we will only provide the product link of xmiaonline.com. Links with other domain names are not sent by us. Please pay attention to identify the domain name of the link. The validity period of this link is 14 days. If you do not complete the payment within 14 days, we will regard it as your giving up the purchase. The deposit you have paid will be sent to your registered email in the form of a coupon. If you do not receive our message, please check your spam folder.
3. How would I know when it’s time to pay the balance?
Once we receive the inventory, a payment request will be issued and you must complete the payment within 14 days. If you fail to make the payment, the pre-order will be cancelled after 14 days.
4. I didn’t get the email notification, what should I do?
Make sure the email address is correct recorded on our website.
Check your junk mail.
You can add service@xmiaonline.com to your email contacts to make sure your mailbox won’t treat it as junk mail.
Also, it’s better to check your PreOrder item statue regularly to see the progress. We also update new images of upcoming items.
You can also contact us about the problem you meet, and we will help you solve it.
5. Can I get my deposit back if I don’t want the item later?
For pre-ordered goods, you can contact us to cancel the purchase and convert the deposit into a coupon at any time before you pay the balance.
6. Shipping address
We will send the item to the PayPal confirmed address in your balance payment.
7. When will I get my pre-order items?
We ship all pre-order items in a balance payment sequence.
8. What if you dropped the price after I’m done pre-order?
For buyers who have paid the balance, if we lower the price after your pre-order, we will send you a store coupon equivalent to the price difference.
9. Final price might be changed Under certain circumstances.
In the event a product is listed at an incorrect price or with incorrect information due to computer input error or error in pricing or product information received from our suppliers, xmiaonline.com shall have the right to refuse or cancel any orders placed for products listed at the incorrect price.
xmiaonline.com shall have the right to refuse or cancel any such orders whether the order has been confirmed and your credit card charged. If your credit card/PayPal/debit card has already been charged for the purchase and your order is canceled, xmiaonline.com shall issue a credit to your credit card/PayPal/bank account in the amount of the charge.